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Customer Survey

Customer Survey Form

Tuesday January 6, 2009

Welcome to the Newton+Mercado Online Customer Survey form!

We appreciate your input and feedback! We will strive to serve you in the best way and manner possible!

* Required Fields
Customer Information
Firm Name*
Loan Officer*
Survey Questions

Please rate each question on a scale of one to three:
(1=best, 2=medium, 3=worst)


How is Newton + Mercado Inc. customer service as a whole?
*

Are appointments for the appraisals set in a timely manner?
*

Do our appraisers provide you with sufficient updates during the appraisal process?
*

How is our turn around time? (with the current state of the industry in mind, please).
*

How is the overall quality on our appraisals?
*
Please provide us with feedback regarding:
Our online ordering system:
Customer Service:
Comments or concerns? How can we better serve you?